Business Terms

Last Updated: 01 October 2025

These Terms and Conditions (“Terms”) govern your use of the Gitex Technologies website (www.gitextechnologies.com) and all services provided by Gitex Technologies (“we,” “us,” “our”). By accessing our website or engaging our services, you (“Client,” “you,” “your”) agree to be bound by these Terms.

1. Services Offered

Gitex Technologies specializes in providing digital solutions, including but not limited to:

  • Web Design & Development

  • Graphic Design

  • Social Media Management & Marketing

  • Search Engine Optimization (SEO)

  • Lead Generation Services

  • Digital Marketing & Advertising

The specific scope, deliverables, timelines, and fees for any service will be detailed in a separate proposal, statement of work (“SOW”), or service agreement (“Agreement”). In the event of a conflict between these Terms and a subsequent Agreement, the Agreement shall prevail.

2. Client Responsibilities

2.1. You agree to provide all necessary materials, content, brand assets, login credentials (where applicable), and feedback in a timely manner to enable us to perform the services.
2.2. You are responsible for ensuring that all materials provided to us do not infringe upon any third-party rights (including copyrights and trademarks) and are not unlawful.
2.3. Delays caused by your failure to provide required materials or feedback may impact project timelines and final delivery dates.

3. Proposals, Fees, and Payment

3.1. Proposals: Quotes and proposals are valid for 30 days from the date of issue.
3.2. Pricing: Fees are as outlined in the accepted Proposal or Agreement. We reserve the right to adjust pricing for ongoing services with 30 days’ written notice.
3.3. Payment: A deposit is required to begin work, typically 50% of the project total unless otherwise stated. The remaining balance is due upon project completion or as per the payment schedule in the Agreement.
3.4. Late Payments: Invoices not paid by the due date may be subject to a late fee of 1.5% per month (18% per annum) or the maximum allowed by law. We reserve the right to pause all work and withhold deliverables until overdue payments are received.

4. Intellectual Property

4.1. Client Materials: You retain all intellectual property rights to the materials you provide to us.
4.2. Final Deliverables: Upon full and final payment of all fees, we transfer all rights, title, and interest in the final delivered artwork, designs, and websites (the “Final Deliverables”) to you.
4.3. Gitex Technologies IP: We retain all rights to our proprietary tools, software, pre-existing code, knowledge, and any preliminary designs, concepts, or source files created during the project that are not part of the Final Deliverables (“Our Tools”).

5. Revisions and Approval

5.1. The Proposal or Agreement will specify the number of revision rounds included in the quoted price.
5.2. Additional revisions or significant changes in scope may be subject to additional charges at our standard hourly rate.
5.3. Your formal sign-off on a deliverable constitutes final approval. Once approved, subsequent changes will be billed accordingly.

6. Confidentiality

Both parties agree to hold each other’s confidential information in confidence and not to use or disclose it except as necessary to perform the services. This obligation survives the termination of our relationship.

**7. Third-Party Services & Clients

7.1. Third-Party Platforms: Our services often involve third-party platforms (e.g., Google Ads, Facebook, WordPress). You acknowledge that you are bound by the terms of service of these third parties.
7.2. Performance: We are not liable for the actions, performance, or policy changes of these third-party platforms that may affect the services we provide.
7.3. Client Accounts: For services like SEO and social media, you may be required to grant us access to your accounts. You are responsible for maintaining the security of your accounts.

8. Disclaimer and Limitation of Liability

8.1. No Guarantees: While we will use our expertise and best efforts to achieve your goals, we do not guarantee specific results, such as a #1 ranking on Google, a specific number of leads, or a certain level of revenue. The digital marketing landscape is dynamic and influenced by factors beyond our control.
8.2. Limitation of Liability: Our total liability to you for any and all claims arising from the services shall not exceed the total amount of fees you have paid to us in the six (6) months preceding the claim. In no event shall we be liable for any indirect, special, or consequential damages.

9. Term and Termination

9.1. Term: These Terms remain in effect until terminated by either party.
9.2. Termination for Cause: Either party may terminate an Agreement for material breach if the breaching party fails to cure the breach within 14 days of written notice.
9.3. Effects of Termination: Upon termination, you will pay us for all services rendered and expenses incurred up to the termination date. We will deliver all completed, paid-for Final Deliverables.

10. Indemnification

You agree to indemnify and hold Gitex Technologies harmless from any claims, damages, or losses (including legal fees) arising from:

  • Materials you provided to us.

  • Your use of the Final Deliverables.

  • Your breach of these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of [State/Country, e.g., Delaware, USA]. Any dispute arising from these Terms shall be resolved through confidential, binding arbitration in [City, State/Country] rather than in court.

12. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Gitex Technologies
Email: info@gitextechnologies.com
Website: www.gitextechnologies.com